Dispatch & Processing
Orders placed on business days (Mon–Fri) are processed and dispatched within 24 hours of payment confirmation.
Shipping Rates & Delivery Times
| Destination | Delivery | Cost |
|---|---|---|
| Germany — Standard | 1–3 business days | €4.90 (free over €100) |
| Germany — Express | Next business day | €9.90 |
| EU Zone 1 (AT, NL, BE, LU) | 2–4 business days | €6.90 |
| EU Zone 2 (FR, IT, ES, PL…) | 3–5 business days | €8.90 |
| EU Zone 3 (remaining EU) | 4–7 business days | €11.90 |
| Switzerland / UK | 4–7 business days | €14.90 + possible duties |
Cold Chain Packaging
Lyophilised peptides are shipped with gel packs or dry ice depending on destination and season. For deliveries to warmer regions or during high temperatures, we recommend selecting express shipping.
Discreet Packaging
All parcels are sent in plain packaging with no product names or company branding on the outside.
Tracking
You'll receive an automatic tracking email after dispatch. For issues, contact us within 7 days of the stated delivery date.